Privacy Policy

Effective Date: January 10, 2026

At PandaExo, we are committed to powering a greener future through innovation and transparency. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, use our apps, purchase our factory-direct EV charging stations, or source our power semiconductor components. The App and services are owned, developed, and operated by PandaExo.

This Privacy Policy applies to:

Website:

https://www.pandaexo.com/

Apps:

PandaExo  https://play.google.com/store/apps/details?id=com.pandaexo.official

Automotive Dictionary  https://play.google.com/store/apps/details?id=com.pandaexo.automotivedictionary

If a specific app, store listing, or service provides an additional privacy notice, that notice will apply together with this Privacy Policy.

1. Information We Collect

Depending on how you use our website or apps, we may collect the following categories of information:

a. Information you provide directly

We may collect information you voluntarily provide, such as:

  • name
  • email address
  • phone number
  • company name
  • inquiry or message content
  • other information you submit through contact forms, emails, or support requests

b. Website usage information

When you visit our website, we may automatically collect certain technical information, such as:

  • IP address
  • browser type
  • device type
  • operating system
  • referring pages
  • pages visited
  • access times
  • cookie and similar tracking data

c. App usage and device information

When you use our mobile applications, we may collect limited technical information necessary to operate, secure, and improve the apps, such as:

  • app version
  • device model
  • operating system version
  • language settings
  • basic diagnostic or crash-related information
  • network status

d. Locally stored app data

Some apps may store data locally on your device in order to provide app features. Depending on the app, this may include:

  • settings and preferences
  • saved items, favorites, or history
  • reminder or notification preferences
  • user-created or user-edited content stored locally on the device

e. Advertising-related information

Some of our apps may use third-party advertising services such as Google AdMob. In those apps, advertising providers may automatically collect certain information, which may include:

  • advertising ID
  • device identifiers
  • IP address
  • app interaction data
  • approximate location derived from IP address
  • diagnostic information

This information may be used by those providers to deliver, measure, and improve ads, and to prevent fraud or abuse.

2. How We Use Information

We may use information to:

  • operate and maintain our website and apps
  • respond to inquiries and customer support requests
  • provide requested products, services, or information
  • improve website and app performance, functionality, and user experience
  • remember preferences and settings
  • send service-related communications
  • display and manage advertising in supported apps
  • monitor security, detect abuse, and comply with legal obligations

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • keep the website functioning properly
  • remember user preferences
  • analyze traffic and usage trends
  • improve content and performance

You can manage cookies through your browser settings. Disabling cookies may affect some website functionality.

4. How We Share Information

We do not sell your personal information.

We may share information only in the following situations:

  • with service providers that help us operate our website, apps, or communications
  • with advertising and analytics partners where applicable, such as Google AdMob
  • with hosting, security, or technical support providers
  • when required by law, legal process, or government request
  • when necessary to protect our rights, users, systems, or services

5. Third-Party Services

Our website or apps may use third-party services, such as:

  • Google Play
  • Google AdMob
  • website hosting and email service providers
  • analytics or security-related providers

These third parties may process information in accordance with their own privacy policies.

Google Privacy Policy: https://policies.google.com/privacy

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide services
  • comply with legal obligations
  • resolve disputes
  • enforce agreements
  • maintain security and business records

Data stored locally in an app may remain on your device until you delete it, clear app data, or uninstall the app.

7. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

  • request access to your personal information
  • request correction of inaccurate information
  • request deletion of your information
  • object to or restrict certain processing
  • withdraw consent where processing is based on consent

You may also:

  • stop using our apps at any time
  • uninstall an app to remove locally stored app data from your device
  • manage notification permissions in your device settings
  • manage advertising preferences through your device or Google settings where available
  • manage cookies through your browser settings

8. Children’s Privacy

Our website and apps are not directed to children under 13 unless explicitly stated otherwise. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

9. Data Security

We use reasonable administrative, technical, and organizational measures to help protect information against unauthorized access, loss, misuse, or alteration. However, no system or method of transmission over the Internet is completely secure.

10. International Data Transfers

Because our website, apps, service providers, and users may be located in different countries, information may be processed or stored outside your country of residence. Where required, we take reasonable steps to protect such information in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or apps after changes become effective means you accept the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

PandaExo
Website: https://www.pandaexo.com/
Email: [email protected]